Porch Windows Direct

We want to make sure your Xtend Porch Windows function properly and remain easy to use. 

The information below covers warranty, common service, repair, and maintenance topics. 

If you need additional help, let us know in the form on this page. 

LIFETIME WARRANTY on the vinyl glazing. Just follow our recommendations for cleaning and maintenance and if you need a new piece of vinyl for any reason, we are here to help. 

If you are in the local Minneapolis area, you can drop a panel off at our office for repair and we’ll have it ready for you on the next business day. 

If you are not local, we can ship you a replacement piece of vinyl for replacement. The video below shows how to make that repair. 

LIFETIME LIMITED WARRANTY on fiberglass screens against manufacturing defects. Damaged screens are not under warranty, but for a manufacturer defect, we will provide you with a no-charge replacement. This does not include the labor for replacement. In the local Minneapolis area we can replace screens for you at the cost of $200 for the first screen and $50 for each additional screen done at the same time.

The video below shows how to replace a screen and where to purchase additional screens if needed.  

LIFETIME LIMITED WARRANTY on the aluminum frames, tracks, and operational components of the Xtend Porch Windows and Doors. If you have a defective part, let us know via the form below and we will get you a replacement. Labor for replacement is not included unless your installation was done by Porch Windows Direct.